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FAQ

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept Credit Cards, Debit Cards, PayPal and Bank Transfer (through PayPal).

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.

HOW DOES SHIPPING WORK?

Art on your Pillow partners with global merchants and artisans in order to provide you the best prices and the most interesting products.

This means that your order is shipped from global areas such as  USA, Australia, Thailand, Russia, China, India, etc. 

Our global suppliers provide tracking numbers and we do offer a 100% satisfaction guarantee.

Because we ship directly from our partners in these countries, your item may take 10 to 20 days to arrive. Please do not panic if it does not show up immediately, it's on its way.

We offer international shipping options too - no matter where you are, you can buy from us!

 
WHAT IF I NEED TO RETURN SOMETHING?

No worries! Contact us and we'll help guide you through the process to send the item back. Returns are accepted at our USA and Australia warehouses.


CAN I CANCEL MY ORDER? 

Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order.
All refunds will be processed within 24-48 hours. The funds my take longer to reflect on your bank account depending onyour own banks policy.
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